Added Terms and Conditions

ADDITIONAL TERMS AND CONDITIONS

The following conditions was added to the original conditions on the afternoon of the 15th July. We never agreed to these conditions at the point of sale but do not object thereto. We in detail adhere to it's term without having being aware of it's existance.

However, it is very clear that KLM changes its terms and conditions at will to suit KLM Air France and then still do a very bad job of it.

The wording in blue was added by me. (Aerwee) The red is used to higlight the important points.

(we simply scanned the terms and conditions and did not correct ant errors)

FLIGHT COUPON SEQUENCE
(a) Carrier (KLM) will honour flight coupons only in sequence from the place of departure as shown on the ticket.
(1,) The passenger wishing to change any aspect of his itinerary (i.e. the piece of departure, a stopover or the place of destination as mentioned on the ticket), shall contact Carrier in advance. The fare for the altered
itinerary will be calculated and the passenger will be given the option of accepting the new fare or maintaining his original itinerary. Should the passenger change his original itinerary without the consent of Carrier, Carrier wiil assess the correct fare for the altered itinerary. Any difference between the fare 01, the original itinerary and the fare of the altered itinerary shall be settled in accordance with subparagraph (d).
(c) Should the passenger not use the first flight coupon(s) of the ticket and embark at an airport which is not the place of departure but mentioned in the ticket as a stopover, then Carrier shall calculate a new fare! Any difference between the fare of the original itinerary and the fare of the altered itinerary shall be settled in accordance with subparagraph (d).
(d) Should the fare of the original itinerary be higher than the fare of the altered itinerary. the difference shall be reimbursed by Carrier (KLM) to the passenger. Should the fare of the original itinerary be lower then the fare of the
altered itinerary, the difference shall be paid by the passenger to Carrier.
(e) Notwithstanding the provisions of subparagraphs (b) and (c), should the passenger be required to change any aspects of his itinerary due to force rnajeure, he shall contact Carrier as soon as practicable. Carrier will use reasonable efforts to transport the passenger to his next stopover or piece of destination, without recalculation of the fare, subject to the passenger giving evidence, to Carrier’s satisfaction, of passenger’s force majeure.
The passenger coupon or passenger receipt and all
unused night coupons not previously surren-dered to Carrier shalt be reteined by the passenger throushout his journey and shall be produced and the applicable flight coupons shall be surrendered to Carrier at Carrier’s request.

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Original terms and Conditions